Frequently Asked Questions
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Small original paintings, limited edition prints and artefacts are sold on my website in the Emporium through announced releases. Follow the newsletter to be first notified for when these releases happen. All paintings are first come, first served.
If you would like to enquire about a large painting seen on my instagram, newsletter or website, please contact: studio@leosweron.com
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In order to work on projects I can fully align myself with, I generally only accept commissions when I genuinely believe in what I’m creating and feel a strong alignment with the brand or individual behind it.
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Artwork
All original artworks are hand signed and named by the artist, Leo Sweron.
All original artworks are accompanied by a Certificate of Authenticity, uniquely designed and certified by artist Leo Sweron.
Small original artworks are available to collect when released to the Emporium through announcements made on my Instagram and Newsletter.
Large original artworks are available to collect through enquiry, and are advertised through my Newsletter.
If you would like to enquire about a painting seen on my instagram, Newsletter or website, please contact: studio@leosweron.com
Limited Edition Prints
All limited edition prints are hand signed and numbered by the artist, Leo Sweron.
All limited edition prints are accompanied by a Certificate of Authenticity, uniquely designed and certified by artist Leo Sweron.
When specified as “hand embellished,” each print is carefully embellished by the artist Leo Sweron, giving every piece its own distinct and unique character.
To collect a limited edition print, feel free to follow the Newsletter to be notified when they are first released, or head over to the Emporium and explore what’s available.
Artefacts
All artefacts released on swerOn.co are carefully created and designed by artist Leo Sweron. We are committed to using the highest quality materials and processes available to us, ensuring each piece offers exceptional finish and lasting durability.
All artefacts are accompanied by a Certificate of Authenticity, uniquely designed and certified by artist Leo Sweron.
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General Information
You will receive a notification when your order has been shipped. It is the responsibility of the customer to ensure personal details such as delivery address and contact details are accurate and up-to-date. All orders aim to be shipped within 3 days of the purchase date. Please allow for up to 1 week for large original paintings.
All orders are shipped and processed at Sweron’s studio. If the shipping address is entered incorrectly by the customer, please notify us immediately and we will do our best to amend it. Unfortunately, if shipped, we cannot issue a refund if the item does not get sent back to us.
Shipping Estimates
For UK based customers, you should receive your order 2-5 days after it is dispatched.
For International based customers, you should receive your order 5-15 days after it is dispatched.
Please be aware these are estimates based on our couriers websites and we cannot be held accountable for custom or shipping delays after it leaves the studio.
Import Duty & Tax Fees
The customer is responsible for any duty fees and/or taxes that may be due upon receiving a package in a country other than the UK.
Order Status
Once your order ships, you will receive an email with a link to track your package. We are unable to make changes to the order once it has been made. If the order has not been shipped, we are able to cancel and you can re-order with your amended choices.
Lost or Unidentified
If your order has not arrived within the time periods above, please contact us within 1 month of the order date to ensure there is time to resolve the issue.
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Returns & Exchanges
Please be aware all sales are final. No returns or exchanges are available.
Shipping Damage
If your item arrives damaged, please email studio@leosweron.com within 5 days of delivery and include clear photo evidence of the damage. For prints or artefacts, a replacement will be issued. For original paintings, we will work together to find a solution.
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For any other questions or concerns, please reach out to the team at: studio@leosweron.com